HOURS
*Strictly by appointment ONLY 
*Weekend Collections - Thursday between 14h00 and 16h00 OR Friday between 8h00 and 13h00 
*Weekend Returns - Monday or if public holiday the first workday thereafter - between 8h00 and 13h00 
*We are not open on Saturdays, Sundays, and Public Holidays

PLEASE NOTE
You can view our props on https://dazzlingprops.booqable...
* The props/decor can only be booked once we have received a 50% deposit. Not the refundable deposit.
* We cannot accept responsibility if props/decor is no longer available if the deposit was not paid.
* The full amount must be paid before the props/decor can be taken or delivered.

BANK DETAILS
CAPITEC
Dazzling Props
Savings Account
Account Number - 159 878 2302
Branch 470010
Reference: Name and Order Number

*Customer is responsible for any bank charges due to direct cash deposits
* Please SMS, What’s app or Email POP with a copy of ID and Proof of Residence to secure your booking.
* Please note: By Depositing the money into Dazzling Props account you accept the Terms & Conditions of Dazzling Props to Hire"

TERMS & CONDITIONS OF HIRE

INFORMATION
*We only accept online bookings. No booking alterations will be accepted via email or any other means of communication. The previous booking will be cancelled on you request in order for you to place a new booking. We cannot be held responsible if the props are no longer available.  
*Please note that we supply the Props we're not party or event planners.
*Most of the Props is handmade so it's absolutely UNIQUE & EXCLUSIVE
*All sweets & cakes are excluded from décor - pictures used only for presentation.
*You can request the sizes of items if it does not reflect on the price list.
We cannot be held responsible if items are too small or as big as what was expected.
*The customer/lessee will be responsible for all speeding fines when hiring the trailer.
*The Client is responsible for any damages or losses.
*Any extras will be charged for accordingly
*We will not render services until the full amount charged has been paid in full.
*We will only render services that have been paid for, and will charge for extras if needed.

PAYMENTS
*Prices are subject to increase without any prior notice.
*NB! Please send me a copy of your ID and proof of residence as soon as payment has been made
*Full payment has to be paid on any new props to be made before the commencement of the project.
*No stock will be booked/reserved unless the 50% deposit has been received.
*Balance to be paid 7 days Prior to the event.
*ALL orders need to be placed with a deposit and all orders cancelled will forfeit all monies paid.
*We cannot be held responsible if the props/decor is no longer available if the deposit was not paid.

CANCELLATIONS
*We do not accept any cancellation once payments has been received as the props was booked and reserved specially for you as per our Terms & conditions.
*No items can be removed once payment has been done. However, you can choose something else for the same value to replace the item. 

REFUNDABLE DEPOSIT
*A breakage fee is required
*Kindly bring the refundable deposit (or give in the case of delivery) R300 in cash to ensure refunds are done.
*We will deduct a R25 admin fee for any EFT Refunds (electronic transfer) refunds.
*The amount will be refunded electronically within 2 days if there are no damages after returning the Props and if it is returned on time and clean.
*Any Damages Payments - Late Payment Penalty. In addition to the above sums, if any payment is not made by the due date (30 days from issue date), in addition to the sum due there shall be a late payment penalty due in an amount equal to 2,5% of the payment due for each day after the date due through and including the date paid.

DELIVERY & COLLECTION
FULL AMOUNT MUST BE PAID BEFORE PROPS / DÉCOR IT CAN BE TAKEN / DELIVERED
*Weekends -You can COLLECT Friday between 10h00 and 13h00
*Weekends - You can RETURN on Monday between 8h00 and 13h00.
*All Props / Décor can be collected in Alberton as per arrangement.
*Address 74 Jackson Street, Brackenhurst Alberton - Let me know if I must send you my location
*Bring rope to secure the props if transported on an open bakkie or trailer.
*NO Props are allowed on the roof of your car.
*In the event that you will be sending a driver to collect the props, please supply his name, make of the car, props. and license plate. This is to ensure the driver collects the correct
*Free Delivery in Alberton, Mulbarton, and Glenvista for bookings over R2500 excluding refundable deposit.
*We can deliver for R4.20 per Km (4 - way trip) as per Google. May differ as per petrol / diesel Prices increase / decrease 
*Please confirm with the Venue if they will accept delivery on a Friday and Collection on a Monday.
We cannot accept responsibility if they do not have storage space
*Final details and numbers must be confirmed within 7 working days of delivery,
thereafter amendments cannot be guaranteed and additional delivery charges may be applicable.
*An authorized company representative is to be on-site to check-in and sign for all items.
Please send the name and contact details 7 days before the event.
*Should all the props not be ready when we collect, you will be liable for any additional trips we will have to make in order to collect the props or you can opt to have the props delivered to us.
* Any outstanding props will be charged per day as per our normal terms and conditions.
*We do not delivery on short notice. All deliveries and collections must be done and paid for 7 days in advance. Delivery & collection will be deleted from your initial booking if not paid in time, without prior notice. 

PROPS AND CARE Of PROPS
*We would like to extend the lifetime of our props/linen and in good condition as possible. We would appreciate your
support in the following.
*All Goods hired out are only guaranteed for the actual day of the event, whilst we will try to accommodate special requirements for early delivery, it cannot be guaranteed.
*No bleaches or harsh chemicals to be used on linen or Props.
*I acknowledge I received the above-mentioned items in good order on the above date, all of which will be returned in good order on or before. Failing the return date, I will be liable for a daily hire a charge equivalent to the initial hire stated or until such time as the items are returned or replacement value thereof is paid.
*I agree that in the event of the above items not being returned or damaged beyond repair I will be liable for the replacement values.
*PRESTIK or Double-sided tape is NOT ALLOWED to be used on the props and/or linen. FULL replacement value will be recovered in the event that Prestik was used on any of the props especially fabrics. The full deposit will be withheld in the event double-sided tape was used and props need to be repaired (incl. but not limited to repainting). Safety pins can be used with care.
*All goods to be returned clean, failing which a wash up fee-based on the quantity provided will be charged
*All props must be returned clean and replaced in the packaging as received (either box, material, wrapped in a blanket or plastic bag as received).
*ONLY Chair covers, Scatter Cushion Pillowcases, Runners, and tablecloths need to be washed and return clean. (NOT iron)
*Pocket drapes, Tee Pee LACE Tents, Fluff Carpets, Kiosk Canopies MUST NOT be washed. Please fold them neatly before placing it back in the bags.
*Wipe all Tables (Trestle, Picnic, Jolly Tables / Chairs), Donut / Cupcake Stands, Candy Cart, Ottomans, Chocolate Fountain, etc.) before you return or we collect.
*All linen is washed before delivery/collection. We do not take responsibility if pocket drapes, tablecloths, chair covers were placed on a dirty surface during set-up.
"*The grass Backdrop is fixed to a pole that needs to be attached to the drape pole. PLEASE Do not bend sides of grass around Draping pole
*We will deduct cleaning, washing (where it was the responsibility of the lessee to wash), and damaged or lost Props from the refundable deposit. You will be liable for the outstanding amount in the event that the refundable was not enough as per our terms and conditions.

SPECIAL CONDITIONS
"We cannot refund any monies paid in the event of a death in the family, sickness, or lock-down (Such as the COVID-19 precautions), however, you can postpone the date of your booking to a later date within a period of 12 months of original booking. Normal terms and conditions apply to the availability of the prop and/or items. Should you want to postpone the date of your booking, forward us your new tentative date (within 12 months of original booking) as soon as possible, to avoid disappointment.

DISCLAIMER
*Props to Hire DO NOT accept any liability for any injuries, loss, or death occurred.
*Dazzling Props to Hire DO NOT accept any liability for any damages that may occur before during or after the loading of goods.
*We will not be held accountable for any delays or damages caused by heavy rainfalls and wind

Thank you for your co-operation and ongoing support